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Team Support Administrator

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Job Description
<p style="text-align:justify;" id="isPasted">In this role you will assist the team with a range of insolvency administration tasks, primarily relating to Administrations. Responsibilities include preparing standard letters, completing statutory checklists, monitoring the claims inbox, and responding to creditor queries by phone, post, and email while answering calls in a professional manner. The role also involves preparing tax and VAT returns, payment requests, and sections of progress reports, as well as supporting investigations, managing company records, conducting online searches, and ensuring timely document filing and storage. Additional ad-hoc administrative tasks will also be required.</p>
Job Requirements
<strong id="isPasted">Specific duties and responsibilities include:</strong><br><ul id="isPasted"><li>Preparation of standard letters and completion of checklists within statutory limits</li><li>Monitoring a claims inbox, logging claims &amp; responding to creditors</li><li>Completion of corporation tax and VAT returns</li><li>Preparation of payment requests and verification of bank details</li><li>Dealing with basic creditor enquiries by phone, post and email</li><li>Assistance in drafting sections of progress reports to creditors in sufficient time in advance of deadlines</li><li>Assisting with collation and review of claims for dividend purposes</li><li>Assisting with initial investigations into the financial affairs of a company by conducting bank statement reviews</li><li>Collection of company books and records and subsequent preparation of inventories</li><li>Filing of documents and maintaining the filing room</li><li>Document management to ensure closed cases are sent to storage in a timely manner</li><li>Undertaking online company searches</li><li>Submission of post via hybrid mail system including mail merges</li><li>To take responsibility for additional ad-hoc tasks</li></ul><p style="text-align:justify;"><br></p><p style="text-align:justify;" id="isPasted"><strong>Skills required:</strong></p><ul><li>Strong written and verbal communication skills</li><li>Strong organisational skills and ability to &nbsp; &nbsp; &nbsp;prioritise tasks to meet all deadlines</li><li>Attention to detail and accuracy</li><li>Good numeracy skills</li><li>Proficient at using Microsoft Excel, Word, and Outlook</li><li>Full clean driving licence</li><li>Ability to work effectively both independently and as part of a team</li><li>Professional and confident telephone manner</li><li>Willingness to learn and adapt to new systems and processes</li><li>Strong problem-solving and analytical skills</li><li>Ability to handle confidential and sensitive information appropriately</li><li>Customer-focused attitude with a proactive approach to work</li><li>Time management and multitasking abilities</li><li>Confidence in dealing with a range of stakeholders, including creditors and clients</li></ul><br><br>
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Our Beliefs

Express
yourself

Be yourself every day, in everything you do. Have confidence in what you’re capable of and what you bring to the team.

Be the
difference

Care about the work you do and the people we do it for. Treat people with compassion and strive to get the best outcomes.

Inspire
each other

Bring positivity to your work and your working relationships. Collaborate with an open mind and a commitment to achieve great things together.

Our process

Stage 1

All businesses encounter health problems. These may be short term and through no fault of the directors, they may result from under investment or over ambitious expansion. These ailments aren’t always critical. They might be just a blip. But leaving them unchecked is a risky business. The sooner you speak to us, the more we can do to improve your situation. We fully recognise that business difficulties arise from a broad range of factors which are sometimes outside of the directors/business owners control.

Stage 2

All businesses encounter health problems. These may be short term and through no fault of the directors, they may result from under investment or over ambitious expansion. These ailments aren’t always critical. They might be just a blip. But leaving them unchecked is a risky business. The sooner you speak to us, the more we can do to improve your situation. We fully recognise that business difficulties arise from a broad range of factors which are sometimes outside of the directors/business owners control.

Stage 3

All businesses encounter health problems. These may be short term and through no fault of the directors, they may result from under investment or over ambitious expansion. These ailments aren’t always critical. They might be just a blip. But leaving them unchecked is a risky business. The sooner you speak to us, the more we can do to improve your situation. We fully recognise that business difficulties arise from a broad range of factors which are sometimes outside of the directors/business owners control.