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Office Support

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Job Description
In this role you will provide essential frontline support to ensure the smooth day-to-day running of the office. This role is primarily responsible for managing incoming calls, distributing post, processing outgoing mail via Postworks and supporting general administrative functions. The ideal candidate will be organised, professional, and confident in dealing with staff, clients, and visitors.<br><p style=" font-weight: 400; text-align: start;" id="isPasted">Leonard Curtis is a market leading professional services provider operating across the UK and Channel Islands. Since our formation we’ve supported business owners and advisors by listening and offering practical solutions and tailored advice. Our expert team of specialists deliver positive strategic advice across restructuring and insolvency, funding and law across 30 offices and we remain the largest restructuring firm in the UK.</p><p style=" font-weight: 400; text-align: start;">We have built an environment that empowers you to express yourself– to have confidence in who you are and what you’re capable of and develop the career you want.</p><br>
Job Requirements
•&nbsp;&nbsp;Previous experience in an administrative, receptionist, or office support role (desirable).<br id="isPasted">•&nbsp;&nbsp;GCSEs (or equivalent) including English and Maths.<br>• &nbsp;Experience using telephone systems and handling general enquiries<br>•&nbsp;&nbsp;Excellent telephone manner and communication skills.<br id="isPasted">•&nbsp;&nbsp;Strong organisational skills and attention to detail.<br>•&nbsp;&nbsp;Ability to manage multiple tasks and prioritise effectively.<br>•&nbsp;&nbsp;Friendly, professional, and approachable demeanour.<br>•&nbsp;&nbsp;Proficient in Microsoft Office (Outlook, Word, Excel).<br>•&nbsp;&nbsp;Reliable and punctual with a proactive approach to work.<br><br><br>​<br><br><br><br>
Job Responsibilities
•&nbsp;&nbsp;Answer and direct incoming telephone calls in a polite and professional manner.<br id="isPasted">•&nbsp;&nbsp;Take clear and concise messages and communicate to the appropriate team.<br>•&nbsp;&nbsp;Send outgoing mail via Postworks system.<br>•&nbsp;&nbsp;Receive, sort, and distribute incoming post and deliveries across departments.<br>•&nbsp;&nbsp;Prepare and send outgoing mail and courier items, ensuring accuracy and timeliness.<br>•&nbsp;&nbsp;Maintain accurate logs for incoming/outgoing post and deliveries if required.<br>•&nbsp;&nbsp;Answer entry intercom system, greet and assist visitors and contractors when required.<br>•&nbsp;&nbsp;Provide drinks/order lunches for meetings as required.<br>•&nbsp;&nbsp;Provide general administrative support including photocopying, scanning, filing, and data entry.<br>•&nbsp;&nbsp;Maintain office supplies such as stationery and ensure common areas remain tidy and well-stocked, including meeting rooms.<br>•&nbsp;&nbsp;Support wider administrative and operational tasks as requested by the Operations Manager or Senior Support.<br><br><br>
Job Benefits
• &nbsp;Salary aligned with your skills and expertise<br id="isPasted">• &nbsp;25 days holiday allowance plus statutory public holidays<br>• &nbsp;A clear progression route to further your career<br>• &nbsp;Flexible benefit and well-being schemes<br>• &nbsp;Birthday leave<br>• &nbsp;2 giving back days per year. We encourage our team to support the wider community by providing paid leave to work with local charities or good causes<br>• &nbsp;A hard working, fun and professional working environment<br>• &nbsp;Enhanced family friendly policies, including enhanced Maternity pay<br>• &nbsp;36.25 hour working week<br><br><strong>Learning and Development<br></strong><br>Leonard Curtis has a wealth of resources available to help you develop your career from the moment you join. Activities range from on-line learning modules to external training and qualifications.<br><br><strong>Diversity and Inclusion<br></strong><br>Diversity is a core business imperative of the Group. We are an equal opportunities employer which promotes inclusiveness and always employ the best professional for the job. Having a diverse workforce allows the Group to draw upon a range of different ideas and experiences which supports our business’s growth and creates an environment where everyone has an equal opportunity for success.
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Our Beliefs

Express
yourself

Be yourself every day, in everything you do. Have confidence in what you’re capable of and what you bring to the team.

Be the
difference

Care about the work you do and the people we do it for. Treat people with compassion and strive to get the best outcomes.

Inspire
each other

Bring positivity to your work and your working relationships. Collaborate with an open mind and a commitment to achieve great things together.

Our process

Stage 1

All businesses encounter health problems. These may be short term and through no fault of the directors, they may result from under investment or over ambitious expansion. These ailments aren’t always critical. They might be just a blip. But leaving them unchecked is a risky business. The sooner you speak to us, the more we can do to improve your situation. We fully recognise that business difficulties arise from a broad range of factors which are sometimes outside of the directors/business owners control.

Stage 2

All businesses encounter health problems. These may be short term and through no fault of the directors, they may result from under investment or over ambitious expansion. These ailments aren’t always critical. They might be just a blip. But leaving them unchecked is a risky business. The sooner you speak to us, the more we can do to improve your situation. We fully recognise that business difficulties arise from a broad range of factors which are sometimes outside of the directors/business owners control.

Stage 3

All businesses encounter health problems. These may be short term and through no fault of the directors, they may result from under investment or over ambitious expansion. These ailments aren’t always critical. They might be just a blip. But leaving them unchecked is a risky business. The sooner you speak to us, the more we can do to improve your situation. We fully recognise that business difficulties arise from a broad range of factors which are sometimes outside of the directors/business owners control.

Forward
with purpose

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Copyright © 2022 Leonard Curtis

Copyright © 2022 Leonard Curtis

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Copyright © 2026 Leonard Curtis

LCBSG Limited Registered in England No. 09209265 Registered office: Riverside House, Irwell Street, Manchester M3 5EN

Leonard Curtis is a trading style of Reach Commercial Finance Limited, registered at Riverside House, Irwell Street, Manchester, M3 5EN. Company Register number is 09056450. Reach Commercial Finance Limited is authorised and regulated by the Financial Conduct Authority, FRN: 753686. Reach Commercial Finance Limited is an authorised credit broker and not a lender. We work with an unrestricted number of lenders to find a potentially suitable arrangement for your consideration. ICO registration ZA069234 and you can check via www.ico.org.uk. We will receive commission from lenders. Different lenders pay different amounts depending on different commission models. For transparency we work with the following commission models: fixed fee, fixed rate of commission, percentage of the amount you borrow and rate for risk (this is based on the risk profile of the business). Further details of the commission model, calculation and amount will be disclosed to you throughout your customer journey. Privacy notice.

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