Case studies

Case study: Navigating HMRC complexity to secure a long-term lifeline for a haulage business

Funding
Debt Advisory
10
June
2026
at

Background

A North East based haulage business had been operating under sustained pressure from a series of macro-economic challenges. The significant and rapid increases in fuel prices, driven by instability in the Middle East, had a direct and material impact on the company’s cost base. At the same time, the business incurred over £20,000 in legal fees to resolve a complex legislative dispute, tying up cash reserves at a critical time. The simultaneous departure of two key members of staff created further instability, reducing productivity while driving up recruitment and overtime costs in equal measure.

With cash flow under considerable strain, the company had previously attempted to manage its HMRC position by agreeing its own Time to Pay arrangement (TTP). However, the first payment was missed and an outstanding VAT balance accrued, leaving the business in a more difficult position than before. The combination of a failed TTP, ongoing liabilities and an unpredictable trading environment meant the directors needed specialist support to find a workable path forward and protect the five jobs that depended on the business continuing to trade.

Our Approach

The client was introduced by their accountant to Restructuring and Insolvency Director, Phil Morton, who engaged the Business Advisory team. Business Advisory Analyst Ben Powell took the matter forward and, given the history of a failed arrangement and the outstanding VAT balance, re-engaged HMRC with a careful and well-prepared approach. Leonard Curtis acted swiftly, contacting HMRC early to understand the company’s current position and liability in full.  Critically, the team secured an extension to the deadline for HMRC to continue its enforcement action, creating the time needed to properly assess affordability and draft a credible proposal.

Throughout the process, Leonard Curtis maintained consistent and transparent communication with HMRC, keeping them updated at every stage. This proactive approach helped to build confidence with HMRC that the business was engaging seriously and that any arrangement put forward would be both realistic and sustainable.  

The outcome was a formal Time to Pay arrangement covering the full £230,000 liability, structured over 81 months through to January 2033. For a business that had already seen one arrangement collapse, securing a repayment plan of this length is a significant result and a reflection of the thorough groundwork put in ahead of the negotiations. Five jobs were protected and the business was given the runway it needed to stabilise and move forward.

The director’s response on hearing the outcome said it all: “the best birthday present” and “you have been a life saver.”

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